Meet Jaspreet

About Me

Hello, my name is Jaspreet. I'm seeking for an entry-level job or internship in Software Development to kick-start my career, where I believe I can combine my passion and hard work to achieve a better future. I'm improving my abilities and would like to learn more.

HTML5, CSS3, Javascript, ASP.NET C#, Java, Python, SQL, and MongoDB are some of my technical skills. In Toronto, I earned a Post-Graduate Diploma in Computer Software and Database Development as well as a Bachelors of Science in Information Technology in my home country.

During my studies, I worked on web applications also other similar skills set projects. What I enjoy most about coding is when there are no bugs and I can see things coming together.

To get to "THE LIGHT", look with-in that is bright, a Braveheart will help you to conquer the fight!!!

@In her Braveheart

Know more about me

Aside from that, I enjoy taking walks in nature, learning new skills through online tutorials, meditation, reading about spirituality, and making routines or To-Do Lists in my spare time. Working in remote locations is also quite comfortable for me. As an excellent planner, I search for specifics to make things work while gathering as much information as possible in order to accomplish the task with the best potential results. This is why I am keen to nourish my skills further in this field to be the best version of my self.

'Being Braveheart' is my credo for facing and overcoming challenges. I enjoy participating in environmental causes because I have a deep passion to help people and nature, or if I can contribute back to this world through my work or presence. I believe, I will do so someday!!!

Professional Experience

Social Media Client Services Support

Accenture, St. Catharines, Ontario (Full-Time Work from home) April 2021- Present

Chat Support for Social Media Client and demonstrated empathy to customer concerns through multiple channels of communication (Email, Chat, Telephone).
Using Tools to resolve advertiser’s questions or concerns.
Maintaining high customer satisfaction ratings and Service Level Agreements (SLA).
Technical and Digital Experience in Social Media Tools.
Completed Blueprint courses for Social Media Giants for knowledge and training purposes.

Other Work Experience

SITEL, St. Catharines, Ontario(Collections Agent-Work from Home)
Tim Hortons, Burlington, Ontario(Team Member-Part-time)
Amazon Fulfillment Centre, Caledon, Ontario(Associate Picker-Part Time)
Food Basics, Brampton, Ontario(Grocery Clerk-Part time)
Tech Mahindra Ltd(Technical Customer Support)

My Projects

Artist Management

ARTIST MANAGEMNET is a portal and I worked on its user management module, which provides its users to register, create a profile with their roles and login features. The main purpose is to ease Users(Artist, Manager, Admin) make a helpful and simple to-utilize application with user information and access their information.

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Institute Management

The main purpose of Institution Management project is to advance the institution's mission and to provide basic information about the institute including programs, courses and higher-level degree programs offered by university, quality of programs, beauty of campus as well as to provide user friendly interaction.

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Clinic Management

The primary objective of this Walk-In-Clinic Management System is to book appointments for patients with Doctors and execute basic operational tasks of the clinic. The database used is to store several details about Patients, which includes Prescriptions and requisition, Doctor's Details, schedules, Medical History etc.

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Skills

Programming Languages and Tools

Technical Skills

C++, C#, Java, Python, ASP.NET
HTML5, CSS, JavaScript, Bootstrap
Mobile-First, Responsive Design
Microsoft SQL Server, Oracle, MySQL
Microsoft Visual Studio, Eclipse, Visual Studio Code
Android Studio
Microsoft Office, Bitbucket, GitHub
Remote Technologies – Microsoft Teams and Adobe Connect

Certifications